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Workshop «Approaches to evaluating the quality of legal aid for vulnerable groups»

Event date: 11.09.2014 - 12.09.2014
In project Raising the competence of NGOs providing free legal aid to eligible groups of people

The second workshop for NGOs providing legal aid to vulnerable groups took place on 11 – 12 September 2014 in the premises of Citizens’ Watch and was run by mediators Larisa Karpenko and Olga Leontieva.

The trainees had an opportunity to practise the following skills in the form of a role play:

  • Communication techniques
  • Meeting clients
  • Interviewing (types of questions; effective use of questions)
  • Ways of getting feedback
  • Analysing the collected information.

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